Get the right treatment

Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.

It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.


Check your symptoms.....Try the new NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to:

  • check your symptoms
  • get instant advice
  • book appointments
  • order repeat prescriptions
  • view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well. 

How do I access it?

The NHS App is free to download from the App Store and Google Play.

Download on the App Store    Get it on Google Play

Click here to see a demonstration of the app - DEMO

For more information go to



Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

Use Go to Self-help to find out what your symptoms mean, what you should do, when to get medical advice and who you need to see.

If you want to know more about a specific condition, you can learn about:

  • causes of your condition
  • treatments
  • prevention
  • outlook
  • support groups

You are able to search by Symptom or Topic, view a list of: All Conditions, A-Z, for your child; there is even a Body map where you can click on the part of the body where you have a problem and find out more about possible conditions.

Try it now, it's easy!  Try looking up information on Panic attacks by clicking here, then scroll down to the Self-help section.

Click on Panic attacks under the Mental Health section.  Then click the I want to help myself.  You will not only find the headings listed above, there is also a video to watch and what to do during a panic attack.

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.



Your Local Pharmacist

Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating. 

Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. 


Accident & Emergency (A&E)


In Southampton we have a minor injuries unit situated in the Royal South Hants Hospital

A&E departments assess and treat patients who have serious injuries or illnesses. You should visit A&E or call 999 for emergencies if you have a medical emergency that cannot be treated by the surgery, the Walk-in-Centre or the Out of Hours Service.  Examples of conditions where you should attend A&E are:

  • loss of consciousness,
  • pain that is not relieved by simple analgesia,
  • acute confused state,
  • persistent, severe chest pain, or
  • breathing difficulties.

If you're injured or seriously ill, you should go, or be taken, to A&E situated at Southampton General Hospital. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.

Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.