Townhill Surgery - GP Patient Survey

The information below is taken from the 2017 GP Patient Survey. People registered at general practices across England were asked how easy or difficult it is for patients to see or speak to a doctor at their practice. The results for this practice are depicted below.

More detailed results from the GP Patient Survey are available from the GP Patient Survey website:

FULL GP PATIENT SURVEY RESULTS

 

75% of respondents find it easy to get through to this surgery by phone

Local (CCG) average: 67% National average: 71%

66% of respondents usually wait 15 minutes or less after their appointment time to be seen

Local (CCG) average: 60% National average: 64%

90% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 85% National average: 85%

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