HOW TO JOIN TOWNHILL SURGERY
Accountable / Named GP for All Patients
All patients registered at the practice have a named doctor who has overall responsibility for your care and support. If you choose to see another doctor at the surgery you are entirely free to go on doing so exactly as before.
Do you live within our Registering Boundary Area?
Type your post code into the text box below and click searh to find out.
How to register
If you live within our practice area you are welcome to register with us. The Patient Coordinator team will be happy to guide you through the procedure. Eligibility will need to be confirmed and you will need to provide photographic identity, eg passport/photo driving licence card, and 1 utility bills/bank statement showing your current address. (don't worry, this is detailed in the registration form).
- Click on the New Patient Registration form below to launch the form.
- Once open, you can either print and complete it by hand, or - IF YOU PREFER ELECTRONIC - click the DOWNLOAD button to load the Interactve form. You can now enter all the informaiton directly into the online form.
- When the interactive form is complete, email it to: firstname.lastname@example.org
- Read the section 'What about my medicines' below, carefully. To issue you drugs, we must have official notification.
- Lastly, pop into the surgery with the releveant documentations detailed in the form and that's it! All done.
What about my medicines?
When you join a new surgery, it isn't as simple as just registering.... and the new surgery be able to readily prescribe you drugs. Your new surgery needs some authorisation to do this.
The new surgery requests your entire medical record electronically from your previous surgery. As you can imagine, receiving your actual medical notes is not immediate. So, there are a couple of important things you can do to make your transition between surgries as smooth as possible:
- Let your surgery know you are moving - they should be happy to give you a 2 months' supply of your regular drugs to tide you ovr.
Would it help to bring a current prescription?
2. Yes, definitely! Ask you current surgery for a print out of your drugs or the repeat side of a regular prescriptiion - tell the receptionist you need it to enable you to register at a new surgery; they will understan
New patient health check
All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking. If you are on regular long term medication you will need to be seen before we issue your first prescription.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Disabled Patient Facilities
Townhill Community Surgery has parking directly outside the surgery. There is a ramp, accessible doors and a toilet. If you have a special requirement, please telephone ahead and we will do our best to help. Soon, we will also have a quiet/sensory room for patients to use when waiting to see the clinician.
Please click here to get directions.
Non English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages: