Mrs C, March 2019
There has been improvements in the surgery in the last 6-9 months. I like the personal feel Townhill now offer, people remember that my child was poorly and ask after him. I am always greeted kindly and warmly.The patient Coordinators are very kind and thoughtful and will do anything to help. As a female patient with female medical issues it is fantastic to now see 2 lady doctors at the surgery; I have seen both, Dr Macaulay and Dr O'Shaughnessy - they are both exceptional.
Mrs K, March 2019
"I wish to put my situation now on Record. I have to say Dr Iles is outstanding, and could well have saved my life by his actions in referring me to the TAU/ Orthopaedic Unit at Soton General. I am now going to have to have Cancer treatment and plastic surgery at the Stanmore , Sarcoma specialists.
An earlier diagnosis could have meant this being avoided. I am forever in his debt.Dr Iles is my prime choice for any future appointments."
updated at 10:43am on 02/04/2018
Excellent service, professional and friendly
I am always able to get an appointment at a reasonable time. If I require an appointment at short notice I am always provided with one.
The Doctor GP is knowledgeable, empathic, efficient and an excellent GP.
The nurse is friendly and professional.
The receptionists are flexible and helpful with appointments.
Visited in February 2018, Posted on 20 February 2018
I gave this surgery a bad review about 12 months ago following a 2 year problem with surgery requested liver ultrasounds. I think they have been going through a bad patch. The last year has been a vast improvement to the point that it deserves 5 stars. I visited today for another reason . Still give it 5 stars, service excellent at the reception and with the nurse.
Visited in June 2017, Posted on 02 June 2017