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Worried about health issues? We’ll get straight back to you, in confidence:
At Townhill we realise that young people can find going to the doctors a bit, well, tricky sometimes. That’s why we’ve put in place some easier ways to get the advice or help you need, without the stresses of being seen in the waiting room, or having to make an actual appointment. Hey, your parents don’t even need to be there or be told either. So, whatever you need to talk to us about regarding your wellbeing and health, just get in touch – read on to see how you can access our services.
So, whatever you need to talk to us about regarding your wellbeing and health, just get in touch.
Don’t want to come in and see us? No problem, we understand
You can use our text-in service to get answers to your questions or concerns about medical, health or other issues affecting your wellbeing. All texts are completely confidential and we’ll respond straight away – to follow up and put you at ease. Simple.
Need help or advice urgently?
Don't panic! You can get direct, confidential help at any time about any urgent personal issues, without the need to call in. With a simple text we can quickly put you in touch with the best advice, guidance or treatment for your issue.
Need to see a doctor, without your parents knowing? Off to Uni? Due a jab?
As you get a bit older you may need to get health advice and checks about a growing number of things, and sometimes it’s, well, personal... Actually you’re completely entitled to see us without anyone else needing to know. So, whatever it is, it can stay confidential. Get in touch and we can make sure you get the treatment and advice you need.
Did you know?
- Anything you discuss with our staff here stays confidential - no one will be informed, including parents, teachers, care-workers or family friends
- You can bring someone with you for support – a friend or someone your trust. It’s up to you, just let us know it’s OK.
- You can use our eConsult online service via our website, or telephone consultation, if you’d rather not come into the surgery
- You can get handy appointment or treatment reminders sent to your mobile – just let us know your number and we’ll get you set up
Don't stress on your own..
Help is here – just get in touch with us, or any of these organisations for more guidance or advice:
Your mental health and wellbeing is important – particularly when you’re growing up and you have a lot of pressures on you from learning, friendships and home life. We’re here to help, however we can.
You can also get help on how to stay safe and healthy here:
NHS Services search: www.nhs.uk/Service-Search