Teen Talk - Mobile reminders/cancellations

Did you know that we can text you, to remind you about appointments?

Revision, essays, feeding your homework to the dog, that cinema trip next week… We get that your life is busy!  If you want, we can send you a little reminder to your phone 24 hours before your appointment. Just let us know your mobile number - you can do that by phone if you want too or text it to us on the Text-in number 07480 623 337 and we can put it on your record.

If your Mum or Dad has given us their mobile number for your records (you might have been with us since you were little, when you relied on Mum and Dad for everything), THEY will be the ones who get the text reminder… so it’s worth making sure we have your number on your record!  Just check with the Patient Coordinator when you call next, or use our Text-in service to let us know who you are and what your new mobile number is....Easy!

Also, if you have conditions like Asthma, we’ll send you a text around September/October, letting you know that we have the flu vaccinations in, and when our appointments are.

Cancelling an appointment

If you get your appointment reminder but realise you aren't going to be able to make it, don't worry....it's okay to cancel.  Just text back the word cancel - the appointment is then automatically freed up ready for someone else to book.

Best thing about all this is that it’s free!  Doesn’t cost you a penny.